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Computer-Aided Facilities Maintenance (CAFM) HM_Annie July 30, 2025
A Centralised Facilities Maintenance Hub

Computer-Aided Facilities Maintenance (CAFM)

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voltix-services-uk-facilities-cafm-intro
What is CAFM ?

CAFM For Full Transparency Around Your Facilities Maintenance

Our client portal uses CAFM to provide all-round visibility of all your building’s maintenance processes. CAFM provides maintenance targets, dates and details at a glance – empowering our team and clients to optimise their facilities maintenance. Our client portal assists in maintenance planning, benchmarking, performance and reporting. Access historical information, compliance certifications and information on upcoming scheduled maintenance for streamlined management.

Simple Solutions That Directly Address Your Concerns

Our CAFM System Has Been Designed Around Our Clients’ Priorities

In designing our CAFM system, we did a client survey to find out their most pressing maintenance-related concerns. As a result, these top 3 key focal points are prominently featured via our client portal, so you can enjoy full transparency and enhanced control over these essential maintenance functions.

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Statutory Compliance

Full visibility on compliance-related maintenance, with access to corresponding certification.

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Scheduled Maintenance

Access detailed information on completed and upcoming facilities maintenance visits.

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Reactive Maintenance

A list of reactive maintenance processes, the outcome and the status of follow-up quotations for ease of management.

Top Benefits of CAFM Software

We use data and AI to forecast maintenance workloads, reduce delays and improve responsiveness. This also keeps our costs down – savings we pass on to our clients.

We use CAFM to set tasks, track progress and ensure consistent delivery. Through the client portal, customers get full visibility of our performance.

Know the maintenance status of every piece of key equipment within facilities for effective planning and a focus on continuity.

CAFM creates a compliance hub at your fingertips. The system supports ease of administration and reporting around statutory obligations.

Inside the Voltix Command Centre

CAFM: Powering Fast Responses and Flawless Execution

At Voltix Services, we do not just maintain buildings; we protect them. The Voltix Command Centre is the operational core of our business, ensuring every task is managed with precision, speed and transparency.

What is the Voltix Command Centre?

The Voltix Command Centre is a centralised digital hub that tracks and manages all engineer activity in real time. From emergency callouts to scheduled maintenance, our system ensures the right engineer is dispatched for the job based on location, traffic, skill set and availability.
It is how we deliver on our promises and why clients trust us time and again.

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Inside Our Command Centre:
How it Works
1
Task Logged

A call comes in, our team logs an ECV (Engineer Callout Report).

2
Engineer Assigned

The system allocates the most qualified engineer for the task.

3
On-Site in 4 Hours

We guarantee response within four hours of every callout.

4
Live Tracking and Updates

The ECV is monitored and updated in real time via our CRM system.

5
Job Completed

Once complete, the task is verified by our Operations team and sent for client sign-off.

Experience the Difference with Voltix Services’ Computer-Aided Facilities Maintenance
First-Time Fix Rate

Efficient task assignment and skill-based matching mean fewer repeat visits and faster resolutions.

Transparency

From first call to final sign-off, every step is recorded, verified and visible to you.

Reliable Reporting and Compliance

Completed tasks are automatically documented and ready for audit or internal use.

Frequently Asked Questions

Clear answers about CAFM and how it improves your building operations.

CAFM is a digital system that centralises all maintenance management activities – from scheduling to compliance and reporting – enhancing transparency and efficiency.

By providing real-time updates, asset tracking and automated workflows, CAFM streamlines operations and reduces downtime.


Yes, CAFM centralises documentation and alerts for statutory requirements, simplifying audits and risk management.


CAFM suits all sectors but is critical for healthcare, education, commercial offices and logistics where uptime and compliance are vital.


We guarantee a 4-hour response for all callouts, supported by real-time task tracking.

Your Operations. Optimised.

The Voltix Command Centre is more than a scheduling tool. It is the reason we are able to deliver consistent, high-quality service. This computer-aided facilities maintenance (CAFM) provides our clients with peace of mind, knowing that every detail is managed, every job is tracked and every outcome is verified.

We act fast, work smart and deliver value from day one. Contact us to schedule a consultation today.

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