Performance, Compliance, and Safety
Overcoming Block Management Issues Through Facilities Maintenance
Block managers juggle many different responsibilities. The pressure is high to ensure smooth operations, tenant contentment, and budget-friendly processes. With varied tasks comes a diverse range of challenges.
In overcoming daily and common challenges, teaming up with the right facilities maintenance team equates to easy solutions for block managers.
In this blog, we explore some of the most common challenges – and show how the skills and expertise of experienced and innovative facilities maintenance companies like Voltix Services offer meaningful solutions.
The Challenge: Complicated Compliance
Block managers are responsible for complex, multi-faceted compliance touchpoints. Health and safety of residents and adherence to regulations are paramount in providing an effective block management service.
The frequency of certification ranges from weekly to every five years depending on the task. Added to this is the administrative record-keeping and reporting burden – as well as the time and effort should compliance come into dispute.
The Solution: Comprehensive Compliance Services From One FM Provider
Our CRM tracks compliance and gives quick and easy insight into what’s outstanding, quotes, and remedial action. It also serves a repository for online access to all compliance-related records.
The Challenge: Problems Don’t Stick To Office Hours
Residential blocks need critical systems to run 365/24/7. For example, it is important that HVAC systems offer continuous usage – even when maintenance protocols are implemented. Getting this wrong affects tenant satisfaction, safety, and comfort.
The Solution: Professional Services and Emergency Callouts
Our commercial heating and HVAC solutions reduce the impact of downtime on residents. When it comes to planned maintenance, we provide flexibility and liaise with block managers to ensure minimum impact on residents and a premium customer experience.
For system breakdowns, we offer reliable 365/24/7 emergency callouts with a four-hour turnaround time. We provide updated ETAs and progress reports for effective communication for every task. With pre-programmed alerts around key metrics, we know before you know through IoT technologies for block management.
The Challenge: Comprehensive High-Quality Maintenance
Block managers are tasked with ensuring that a high standard of consistently applied maintenance is provided throughout their property or properties. From maintenance scheduling to the quality and consistency of workmanship, employing multiple contractors can have many pitfalls around reliability and continuity.
On the scheduling front, providers need the experience and expertise to devise optimal maintenance schedules across many different systems and plan their execution with precision.
Working with the wrong provider can mean delays, unmet schedules, system and equipment breakdowns, tenant dissatisfaction, and many related costs.
The Solution: One Team, One Facilities Maintenance Solution
The Voltix Services team comprises directly-employed engineers with extensive experience and many years of service. We offer a comprehensive suite of facilities maintenance services. Our hand-selected, carefully vetted specialist sub-contractors ensure reliable, consistent standards of service on every task. Our high-calibre team is responsible for short lines of communication and quick turnaround times.
As BESA members with SFG20 built into our CRM, we achieve ensured consistency and work to meticulous standards. We also utilise IoT to guide precision maintenance scheduling and to circumvent breakdowns and issues.
The Challenge: Strict Budgets and Cost-Effectiveness
Block managers are required to provide top service within tight budgets. Achieving cost savings is always a priority – especially around key operational expenditure. We apply our extensive experience to strategise around budget considerations.
Additionally, our maintenance services are geared towards savings. By compiling optimised maintenance schedules, we work with you to ensure critical equipment is working as efficiently as possible. We also compile asset timelines to ensure succession plans with minimal disruption.
Work With Voltix, the Problem-Solvers
Contact Voltix Services today to find out more about how our maintenance solutions are a match for daily block management challenges.